Easy Return and Exchange Policy

Overview

At Home Easy, we strive to ensure that you’re completely satisfied with your purchase. If for any reason you’re not happy with the product, our Easy Return and Exchange Policy offers a hassle-free way to make changes. 

Return Policy 

• Eligibility: You can return any item within 14 days of the delivery date, provided the item is unused, in its original packaging, and in the same condition as when received. 

• Process: 

• Contact our customer service team via phone or email to initiate the return process. 

• We’ll provide you with a return shipping label and instructions. 

• Once we receive and inspect the returned item, a refund will be processed to your original method of payment within 7-10 working days. 

• Shipping Costs: Return shipping fees may apply unless the product is damaged or defective. 

Exchange Policy 

• Eligibility: Exchanges are allowed within 14 days of receiving your product. Items must be unused and in their original packaging. 

• Process: 

• Contact us to initiate an exchange for a different size, color, or product. 

• We will send you a prepaid return label for the item you wish to exchange. 

• Upon receiving the returned item, we will ship the replacement product. 

Damaged or Defective Products 

If your product arrives damaged or defective, please contact us immediately. We will arrange a free return, and you will receive either a full refund or a replacement at no additional cost. 

Important Notes: 

• Custom-made or personalized items are non-refundable unless they arrive damaged or defective. 

• Items marked as “Final Sale” are not eligible for returns or exchanges. 

We are committed to providing an enjoyable shopping experience, and our Easy Return and Exchange Policy is designed to make the process smooth and worry-free. If you have any questions, feel free to contact our customer support team.